Important Booking Information Please note we require atleast 24hours notice for cancellation to avoid a cancellation fee regardless of circumstance. This policy is strictly enforced as a time commitment was made to you and is held exclusively for you.

First-Time Clients: If this is your first session with a specific therapist, please select “Initial Session” when booking. (Even if you have been here before with another therapist). Note: If “Initial Session” is NOT available, that therapist is likely NOT accepting new clients at this time.Please do not book with them as a subsequent

Couples Therapy: When booking a couples session, please create one client file for the two of you, using both partners’ names.

Couples + Individual Therapy: If you are attending both couples and individual therapy, please create two separate Jane accounts — one for individual therapy and one for couples therapy.

Child 10 & under If you are booking for a child 10 & under, please create a file in your child’s name, not yours. If you are a client here already and have your own file, we can link the two. Please book your parent session, on your child’s file.

Wait List: Please select your preferred therapist before joining the waitlist and set your availability as broad as possible, in both days and times. Please note: Fredericton location is not accessible for all; stairs required as elevator only goes to 4th floor, our office is on the 5th floor. If you need help, please call 506-651-1239 Ext. 1 to speak to Booking Please note we require a credit card on file for all appointments